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faqs
Frequently Asked Questions
All You Need to Know Before You Travel With Us
Planning a safari or African adventure? We’ve answered the most common questions to help you prepare for your journey. From visa requirements and best travel seasons to accommodation types, safety, payment options, and what to pack — our FAQ section covers it all. Whether you’re visiting Kenya, Tanzania, Rwanda, Uganda, or Southern Africa, find clear answers and expert tips to guide your trip.
We organize safaris and tours across East and Southern Africa, including Kenya, Tanzania, Uganda, Rwanda, South Africa, Namibia, Botswana, and Zimbabwe. Whether you're looking for wildlife safaris, beach holidays, or mountain trekking – we've got you covered.
You can book by emailing us at safaris@nomad-touring.com or nomadtouring@outlook.com, or by calling us at +254 720 745068 or 0768 830077. You can also fill out the contact form on our website or visit our office in Karen, Bomas Road, Next to Anwar Center, Nairobi, Kenya.
Yes! We specialize in tailor-made safaris. Let us know your travel dates, budget, and preferences, and our team will create a personalized itinerary just for you.
We offer a wide range including Big Five safaris, wildbeest migration safari, luxury safaris, budget camping, beach safaris, gorilla trekking, family holidays, cultural tours, honeymoon packages, and more.
The best time is typically during the dry seasons: June to October and January to March, when wildlife viewing is at its best. Beach holidays in places like Zanzibar or the Kenyan coast are great year-round.
Most packages include accommodation, park fees, transport, game drives, a professional guide/driver, and meals. Flights, visa fees, tips, and personal expenses are usually excluded unless specified.
Yes, your safety is our top priority. We partner with trusted lodges, trained guides, and follow local travel advisories and health protocols. Our drivers are experienced, and vehicles are well-maintained.
Visa requirements vary depending on your nationality and destination. We recommend checking with the respective country's embassy or asking us—we’re happy to guide you through the process.
Absolutely. Multi-country safaris are a great way to experience the region. You can combine, for example, Kenya and Tanzania, or Uganda and Rwanda, or explore both East and Southern Africa in one extended adventure.
Yes. We can arrange airport pickups, drop-offs, and extra hotel nights before or after your safari upon request.
Our cancellation policy varies by package and time of cancellation. We’ll always share this in your booking confirmation. In general, the earlier you cancel, the more flexible the refund.
Lightweight clothing in neutral colors, comfortable shoes, a hat, sunscreen, insect repellent, a reusable water bottle, binoculars, and a good camera are essential. We’ll send you a full packing list after booking.
We use well-maintained 4x4 safari vehicles, pop-up roof land cruisers, and where needed, domestic flights to minimize travel time. All vehicles are driven by professional guides.
Yes. Please inform us in advance about any dietary restrictions (vegetarian, vegan, gluten-free, halal, etc.), and we’ll make arrangements with the lodges and camps.
You can reach us via:
📧 Email: safaris@nomad-touring.com | nomadtouring@outlook.com
📞 Phone: +254 720 745068 | 0768 830077
📍 Office: Karen - Bomas Road, Next to Anwar Center, P.O. Box 5113 - 00506 Nyayo Stadium, Nairobi, Kenya.
Explore best of our safaris
Unforgettable Journeys Across Africa’s Wildest and Most Scenic Destinations
Kenya (32 Trips)
Tanzania (10 Trips)
Uganda (8 Trips)
Rwanda (7 Trips)
Southern Africa Tours (4 Trips)
Ready to Start Your African Adventure?
Let us help you customize your trip
Get in touch with our experienced team today and let us help you plan a journey you'll never forget. Whether it's a wildlife safari, cultural tour, or a custom itinerary across East and Southern Africa, we're here to guide you every step of the way.